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July 22, 2025

20% of public satisfied with NHS

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Taken during the pandemic lockdown, showing appreciate to the NHS.

 

 

NHS Satisfaction Hits Record Low

A recent British Social Attitudes survey reveals that public satisfaction with the NHS has dropped to an all-time low, with only 21% (1 in 5) of respondents expressing satisfaction in 2024. This represents a significant decline from 1 in 2 in 2020.

Key Concerns

  • Waiting times
  • Staff shortages.

Sharp Decline in Satisfaction Rates

The survey, which has been running since 1983, polled nearly 3,000 people across England, Wales, and Scotland. The results show a substantial drop in satisfaction with core NHS services:

Service 2019 Satisfaction Rate 2024 Satisfaction Rate
A&E 54% 19%
Dentistry 60% 20%
GP Services 68% 31%


Regional Variations

The public in Wales expressed the highest level of dissatisfaction with the NHS.

Social Care Satisfaction

Satisfaction with social care services remained low, with only 13% of respondents expressing satisfaction, unchanged from the previous year.

Other resources

The current government seems to think that major change to the NHS isn’t needed. Getting rid of NHS England may be a ‘good thing’ (less bureaucracy) but it’s not exactly a revolution. Has the time come for a ‘new NHS’? .. let’s go Dutch

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