What is A&E?
May 18, 2026
What is A&E? The Accident and Emergency (A&E) department—also known as Casualty, or the Emergency Department or Room (ED/ER) in the US—is a specialist hospital ward designed ...
Understanding how prescriptions work in the UK can save you time, money, and confusion — especially if you’re new to the NHS or managing long‑term medication.
This guide explains the five key ways to obtain NHS prescriptions, how each method works, and when to use them.
Your General Practitioner (GP) is the main source of NHS prescriptions. They can issue medication for short‑term illnesses, chronic conditions, mental health needs, and ongoing treatment plans.
How to request medication:
Book a GP appointment (online, by phone, or in person).
Submit an online consultation through your surgery’s website.
Use the NHS App to request repeat prescriptions.
New patients: If you’ve just registered with a GP, you may need an initial consultation before receiving medication.
Learn more:
If you take medication regularly, your GP can set up a repeat prescription, allowing you to reorder without booking an appointment each time.
How to order repeats:
Through the NHS App (fastest method).
Via your GP surgery’s online system.
By submitting a paper request at reception.
Processing time: Most surgeries need 48–72 hours to issue repeat medication, so order early.
Learn more:
Once your prescription is issued, you can collect it from any pharmacy in England.
Options include:
Large chains (Boots, Superdrug).
Independent community pharmacies.
Supermarket pharmacies (Tesco, Asda).
Electronic prescriptions: Most prescriptions are now sent digitally via the Electronic Prescription Service (EPS), meaning you don’t need a paper slip.
Nominate a pharmacy: You can choose a preferred pharmacy in the NHS App so prescriptions go there automatically.
Learn more:
If you prefer convenience, you can have prescriptions delivered to your home through an online pharmacy.
Popular NHS‑approved services:
How it works:
Nominate the online pharmacy in the NHS App.
Order your repeat medication.
Receive free delivery through Royal Mail.
Benefits: This is especially helpful for people with mobility issues, chronic conditions, or busy schedules.
Learn more:
In England, NHS prescriptions cost a standard fee per item. (Prescriptions are free in Scotland, Wales, and Northern Ireland.)
Ways to reduce costs:
Prescription Prepayment Certificate (PPC): Saves money if you need 2+ items monthly.
Medical exemptions: For conditions like diabetes or cancer.
Age exemptions: Free for under‑16s, 16–18s in full‑time education, and over‑60s.
Maternity exemptions: Free prescriptions during pregnancy and 12 months after birth.
Learn more:
What is A&E? The Accident and Emergency (A&E) department—also known as Casualty, or the Emergency Department or Room (ED/ER) in the US—is a specialist hospital ward designed ...
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