How to Avoid the 8am Doctors Appointment Lottery

Everyone knows there is a 8am chaotic rush to book an appointment at your GPs; as there are a limited number of appointments given out every day.
And most GPs make it nearly impossible to book non urgent appointments in the future. Yes, it is very frustrating.
[“And no we don’t know why either. We are very sorry for this situation” MyHSN Ed]
Here are 5 ways to potentially avoid or minimise the chaos:
  1. Phone at off-peak times: Try calling during less busy periods, such as mid-morning or early afternoon, when receptionists might be more available to take your call. Early afternoon (2pm+) is especially good. Ask for any spaces, or say you are happy to take cancelled appointments at short notice.
  2. Online booking: Many GP surgeries offer online appointment booking systems. Check if your GP practice uses computer systems which allow patients to book appointments online.
  3. Use the GP practice’s app: Some GP practices have their own apps or partner with services like Patchwork Health, which allow patients to book appointments, order repeat prescriptions, and access medical records.
  4. NHS app. This allows some patients to book appointments, as well as ordering repeat prescriptions, and accessing some medical records.
  5. Ask a family member or friend: If you have a family member or friend who’s available at 8 am, they can call and book an appointment on your behalf.

Bonus Top Tip

Use NHS 111 or alternative services

For non-urgent issues, consider using NHS 111 (or 111 online) for advice; or explore alternative services like pharmacists.

Note. Did you know NHS111 can also book GP appointments for you?

For urgent issues (especially where you think you need to be examined by a doctor today, consider going to an NHS Urgent Treatment Centre (UTC) or Minor Illness/Injury Unit (MIU). They are similar, and usually open 8am-8pm, 7 days a week. You just turn up (don’t need an appointment). Google your nearest one.