- Phone at off-peak times: Try calling during less busy periods, such as mid-morning or early afternoon, when receptionists might be more available to take your call. Early afternoon (2pm+) is especially good. Ask for any spaces, or say you are happy to take cancelled appointments at short notice.
- Online booking: Many GP surgeries offer online appointment booking systems. Check if your GP practice uses computer systems which allow patients to book appointments online.
- Use the GP practice’s app: Some GP practices have their own apps or partner with services like Patchwork Health, which allow patients to book appointments, order repeat prescriptions, and access medical records.
- NHS app. This allows some patients to book appointments, as well as ordering repeat prescriptions, and accessing some medical records.
- Ask a family member or friend: If you have a family member or friend who’s available at 8 am, they can call and book an appointment on your behalf.
Bonus Top Tip
Use NHS 111 or alternative services
For non-urgent issues, consider using NHS 111 (or 111 online) for advice; or explore alternative services like pharmacists.
Note. Did you know NHS111 can also book GP appointments for you?
For urgent issues (especially where you think you need to be examined by a doctor today, consider going to an NHS Urgent Treatment Centre (UTC) or Minor Illness/Injury Unit (MIU). They are similar, and usually open 8am-8pm, 7 days a week. You just turn up (don’t need an appointment). Google your nearest one.