How a GP can manage medically unexplained symptoms

This article describes some common approaches for a GP to manage medically unexplained physical symptoms (MUPS).

Validation

  • Acknowledge that the symptoms are real and distressing
  • Explain that although the symptoms are real, a full assessment – history, examination, investigations (see below) and specialist referral if necessary – has been made and no medical cause found
  • Acknowledge that medicine has limits and the uncertainty is frustrating.

Explanation

  • Consider (and record) physical, psychiatric and psychosocial diagnoses and symptoms
  • Provide an explanation for symptoms – and craft explanations that include the body and the mind
  • Always consider the role of past or current trauma, psychosocial stress and personal vulnerabilities.

Symptom management

  • Offer symptom relief and practical support to address disability (e.g. home help, workplace assessment)
  • Encourage physical therapies (e.g. massage, physiotherapy, hydrotherapy)
  • Manage comorbidities as effectively as possible
  • Broaden the agenda beyond physical symptom management
  • Address healthy lifestyle goals – individual and team sport and activities (music etc).

Psychological care

  • Encourage this to address the impact of illness and underlying issues that may exacerbate symptoms
  • Consider referral to IAPT (NHS counsellor) or liaison psychiatry
  • Consider anti-depressants etc.

Coordination of care and harm reduction

  • Coordinate care to avoid duplication of investigations that may lead to iatrogenic harm
  • Repeat examination if required, even if not normally indicated.

Other principles

  • Check for new diagnoses when the illness changes significantly (e.g. the emergence of a new symptom) or during a yearly health check
  • Adopt a ‘caring’ not ‘curing’ approach. Use empathy
  • Manage the therapeutic relationship carefully and seek support if it becomes unhelpful. And try to avoid a dependent relationship. For example, limit the number of patent contacts with an individual doctor.

Summary

We have described how a GP can manage medically unexplained symptoms. We hope it has helped you.

Other resource
MyHSN lso has suggested investigations for possible MUPS.